Legal
Privacy Policy
Last updated: March 1, 2026
1. Introduction
Canopy Technologies, Inc. ("Canopy," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By using Canopy, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
Information you provide directly:
- Account information (name, email address, password)
- Billing information (payment method, billing address)
- Profile information (business name, website URL, preferences)
- Content you create or upload through the Service
- Communications with our support team
Information collected automatically:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related notifications
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: Third-party vendors who assist us in operating the Service (hosting, payment processing, analytics, email delivery)
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: When you explicitly authorize us to share your information
5. Cookies and Tracking
We use cookies and similar technologies to provide functionality, remember preferences, and analyze usage. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for certain purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at matt@canopystudios.co. We will respond within 30 days.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Canopy Technologies, Inc.