Trail
Delivery Management · Forest
From order
to doorstep.
Delivery assignment, route planning, real-time tracking, and customer notifications — all connected to your orders.
Every trail leads somewhere — Trail makes sure every order arrives on time.
Before & After
You're texting drivers, tracking deliveries in a spreadsheet, and customers keep asking 'where's my order?' because you have no tracking to share.
Features
Everything you'd expect.
And a few things you wouldn't.
Driver Assignment
Assign deliveries to drivers with one click. See who's available, who's closest, and who has capacity.
- Driver availability and capacity tracking
- Manual or auto-assignment
- Driver app with route details (coming soon)
- Delivery history per driver
Real-Time Tracking
Track every delivery from dispatch to doorstep. Customers get live updates.
- Live delivery status updates
- Customer-facing tracking page
- Proof of delivery (photo/signature)
- Delivery time estimates
Customer Notifications
Automatic emails and SMS at every stage — dispatched, out for delivery, delivered.
- Customizable notification templates
- Multi-channel (email + SMS)
- Branded tracking pages
- Delivery feedback collection
Connected
Trail doesn't work alone.
It works with everything.
In Practice
Real businesses.
Real results.
Morning orders are assigned to two drivers. Customers get a tracking link. Proof of delivery photos confirm drop-off.
Result
'Where's my order?' calls drop to zero. Delivery operations run smoothly with 2 staff.
Same-day delivery orders are batched and routes optimized. Recipients get surprise delivery notifications.
Result
More deliveries per trip. Recipients love the tracking experience. Repeat orders increase.
Trail businesses complete 30% more deliveries per driver with route optimization.
Available in Forest
Trail starts at $349/mo
Get started today. Upgrade or downgrade anytime.